Shipping overview
STARRKA ships eligible orders to the destinations made available at checkout. Shipping methods, costs, and estimated delivery windows are shown before payment whenever available.
Orders that qualify for our free-shipping offer receive free standard shipping when the merchandise subtotal is $79 or more, after discounts and before taxes, unless a different promotion is shown at checkout.
Order processing
Most orders are prepared for shipment within 1–3 business days. Orders placed on weekends, public holidays, or during high-volume periods may require additional processing time.
If an item becomes unavailable after your order is placed, we will contact you using the email address provided at checkout and offer an appropriate resolution.
Delivery & tracking
Once your parcel leaves our facility, you will receive a shipment confirmation with tracking information when tracking is available. Delivery estimates are not guaranteed and may be affected by carrier delays, customs processing, weather, holidays, or other events outside our reasonable control.
Customers are responsible for providing a complete and accurate delivery address. If you notice an address error, contact us as soon as possible. We cannot guarantee changes after an order has entered fulfillment.
Taxes, duties & international orders
Depending on the destination, import duties, taxes, brokerage fees, or other local charges may apply. Unless checkout states otherwise, these charges are the responsibility of the recipient and are not included in the product price.
Lost or damaged parcels
If your tracking shows an unusual delay, delivery to the wrong location, or your parcel arrives damaged, contact us promptly with your order number and any relevant photos. We will review the shipment and work with the carrier where appropriate.
Contact STARRKA
Include your order number when your question relates to an existing purchase.